about the speaker
jim lindauer has served jefferson county since 1999. jim has a career in information technology for over twenty years in both the public and private sector. while with the united states army, he participated in numerous it classified activities with other governmental entities. he has served in a variety of it roles ranging from management, business analyst,
project lead, database analyst, software developer and system administration.

currently jim serves jefferson county as interim technical services director. in 2003, lindauer was the first individual to complete the management excellence program at jefferson county. at jefferson county, under his leadership, jefferson county it is in the process of becoming a best in class organization. before jefferson county, jim was employed in
the oil and gas industry with ihs energy and petroleum information.

lindauer has a bachelor of science in business administration with a major in information systems from university of colorado at denver, a business management associate degree from arapahoe community college, project management certification project+ professional certification from comptia, rocky mountain program graduate, honor graduate u.s. army in the area of telecommunications center operator, army commendation medal, army
achievement medals, nato certificate of achievement and a good conduct medal.

topic synopsis: what is the true cost of information technology?
as governments struggle with yearly budgets, see how a local county government implemented an internal service fund (isf) for it services enterprise wide.  an isf enables more efficient management of a service across the customer base and monthly reports showing it service costs for all county business units.